How can I report a problem or bug in the app?

Modified on Sat, 31 Aug at 5:05 PM

Encountering a problem or spotting a bug in our app can be frustrating, but we’re here to assist you! To report any issues, please send an email to [email protected]. You can also click above on the "Submit a ticket" and we will respond to you in an hour.


When describing the issue in your email, kindly include the following details:


    •    A comprehensive description of the problem or bug.

    •    Any relevant screenshots or error messages that could help identify the issue.

    •    The model of your device (for example, iPhone 13 or Samsung Galaxy S21).

    •    Your device’s operating system version (such as iOS 15 or Android 12).

    •    The app version, if known.


Our dedicated support team will promptly examine the information you provide and address the issue. We value your feedback and thank you for helping us enhance our app for everyone.

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