Knowledge base

Users Onboarding (2)

New here? Let's fix that. Here's everything Finelo can do for you, minus the boring parts.

About Finelo (8)

• What is Finelo?
• Why Finelo is the best starting point for beginners?
• Is Finelo a learning platform or an investment platform?

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App Usage (10)

• How to download Finelo app?
• Can I withdraw my earned profits?
• Can I access the platform in a different language?

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Manage Account (1)

Update your info, change your password, and set things up your way.

Access & Account Settings (7)

• How do I log in?
• How can I change my email address?
• I made a typo in my email address when registering. What should I do?

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Subscription & Payment (2)

Your plan, your money, zero surprises. See it, change it, cancel it. We won't take it personally.

Subscription (5)

• How do I unsubscribe?
• Why was I charged?
• Is there a referral program for existing subscribers?

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Payments (5)

• How can I apply for a refund?
• What payment methods do you accept?
• My payment won't go through. What should I do?

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Troubleshooting Guides (1)

Something not working as expected? Find quick fixes for common issues and bugs.

App Issues (6)

• I did not receive an invoice after payment. What should I do?
• I purchased the PDF Guide report but can’t locate it.
• Why has my leaderboard position changed?

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