Why was I charged?

Modified on Tue, 15 Oct at 4:37 PM

At Finelo, we aim to make our subscription process as transparent and convenient as possible. Here’s why you might see a charge from us:


When you sign up for Finelo, whether starting a trial or choosing a subscription plan, the terms are made clear during the registration process. For instance, if you opt for a 7-day trial through our website, the subscription automatically converts to a regular billing cycle after the trial period ends, based on the plan you initially chose.


This automatic transition from trial to paid subscription ensures uninterrupted access to our services. The details of this arrangement, including the date and amount of the next charge, are displayed both at the time of registration and within your account settings under the subscription section.


We make every effort to ensure that all charges are authorized and expected. Our payment page outlines these details clearly, adhering to our Subscription Terms to prevent any surprises.


Managing Your Subscription

If you decide that you want to stop your subscription, you have the option to cancel at any time. For detailed instructions on how to do this, please refer to this article on managing your subscription settings.


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