How do I unsubscribe?

Modified on Sat, 28 Dec at 12:31 AM

If you want to unsubscribe from Finelo, please refer to the instructions below:

TABLE OF CONTENTS


  1. Log in to your Finelo account. (Need help? How do I log in?)
  2. Go to Finelo Profile and click the Settings icon (top right corner)
  3. Select Subscription and click Cancel Subscription. Follow the instructions.



If you subscribed through our website and then downloaded the app from the App Store or Google Play, please follow the instructions above: Finelo Profile → Settings → Manage subscription → Subscription → Cancel subscription. This will redirect you to the website page where you will be automatically logged in to your profile, and you can easily unsubscribe in the subscription section.



Subscribed from within the Android app?

Please follow these instructions:

  1. Open the Play Store App
  2. Tap on the icon in the top right corner
  3. Tap on the Payments and Subscriptions option
  4. Tap on the Subscriptions section and click on the app icon.
    For more details, please visit Google Help Center - 
    Google Play Cancel Subscription.


Subscribed from within the App Store?

  1. Go to the iPhone's Settings ⚙️
  2. Tap on Your name at the top of the screen
  3. Select Subscriptions from the list 
  4. Find subscription options related to the Finelo app
  5. Scroll down and tap on the Cancel button
















For more details, please visit Apple Store Support - App Store Cancel Subscription


After Cancellation:

You will receive a confirmation email or a message on the screen. You can still access the platform until the end of your subscription period.

Thank you for being part of our community. We are sad to see you leave and wish you all the best!


— Finelo Customer Support Team



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